HELP

as many of you have noticed people have being having a hard time signing up for hogwarts live if anyone know a way to do with out it satying to check next week owl me and im stil lwaiting for danilo to make me an account manually...

Please help me. I have an account named Hana or Hogwarts Live, but I can't seem to log in and when I request a lost password, the e-mail never arrives. Please, I really want to play HL again!